Algemene voorwaarden

 

TERMS OF SERVICE

1.Company details:
RÉVVI BV with registered office at B-3670 Oudsbergen, Belgium with VAT number BE0745.969.491.

2. Price:
All stated final prices are expressed in EURO, always incl. VAT and all other mandatory duties or taxes to be borne by the Customer. If delivery, reservation or administrative costs are charged, this will be stated separately. The indication of price only refers to the articles as described verbatim. The accompanying photos are intended for decorative purposes and may contain elements that are not included in the price.

3. Offer:
Despite the fact that the online catalog and the e-commerce website are compiled with the greatest possible care, it is still possible that the information provided is incomplete, contains material errors, or is not up-to-date. Obvious mistakes or errors in the offer are not binding for RÉVVI BV. Regarding the correctness and completeness of the information provided, RÉVVI BV is only bound by an obligation of means. RÉVVI BV is under no circumstances liable in the event of manifest material errors, typesetting or printing errors.
If the Customer has specific questions about, for example, sizes, color, availability, delivery time or delivery method, we request the Customer to contact our customer service in advance via info@equivi.eu. The offer is always valid while stocks last and is possible at all modified or withdrawn by RÉVVI BV. RÉVVI BV cannot be held liable for the unavailability of a product. If an offer has a limited period of validity or is made subject to conditions, this will be explicitly stated in the offer.

4. Online purchases:
Online orders can only be placed through the webshop of www.equivi.eu with all its associated referral addresses. After the selected products and their quantities have been chosen by the buyer, the buyer is given the opportunity to enter the detailed delivery and / or billing address. Followed by choice of payment and delivery, after which the buyer explicitly accepts these general terms and conditions without delay and in their entirety. The Customer can choose between the following payment methods: by credit card, by bank card, via Paypal, by bank transfer to the indicated account number following the pro forma invoice. RÉVVI BV is entitled to refuse an order due to a serious shortcoming on the part of the Customer with regard to orders in which the Customer is involved.

5. Delivery and execution of the agreement:
Items ordered through this webshop can be delivered worldwide. The delivery is done by various transport companies; all associated costs for deliveries outside may differ with regard to the specified transport costs as stated on the order via the webshop. International deliveries may include different transport costs depending on the country of origin.
Unless otherwise agreed or explicitly stated otherwise, the goods will be delivered to the Customer's residence within 30 days of receipt of the order.
Any visible damage and / or qualitative shortcoming of an article or other shortcoming in the delivery must be reported by the Customer to RÉVVI BV without delay.
The risk of loss or damage is transferred to the Customer as soon as he (or a third party designated by him, who is not the carrier) has physically taken possession of the goods. However, the risk already passes to the Customer upon delivery to the carrier, if the carrier has been instructed to transport the goods by the Customer and this choice was not offered by RÉVVI BV.

6. Retention of title:
The delivered articles remain the exclusive property of RÉVVI BV until full payment has been made by the Customer. The Customer undertakes to inform third parties of the retention of title of RÉVVI BV if necessary, for example to anyone who would seize articles that were not fully paid for.

7. Withdrawal:
The provisions of this article only apply to Customers who, in their capacity as consumer, retailer or wholesaler, purchase articles online from RÉVVI BV. The Customer has the right to withdraw from the agreement within 14 calendar days without giving reasons. The withdrawal period expires 14 calendar days after the day of the conclusion of the contract. To exercise the right of withdrawal, the Customer must inform RÉVVI BV, Wijshagerkiezel 55, B-3670 Oudsbergen, tel. +32 (0) 478 53 24 72, e-mail: info@equivi.eu via an unambiguous statement (e.g. in writing) by post, fax or e-mail) of its decision to withdraw from the contract. To meet the withdrawal period, the Customer must send his communication regarding his exercise of the right of withdrawal before the withdrawal period has expired. The Customer must return or hand over the goods to RÉVVI BV, Wijshagerkiezel 55, B-3670 Oudsbergen, immediately, but in any case no later than 14 calendar days after the day on which he has communicated his decision to withdraw from the agreement to RÉVVI BV, tel. +32 (0) 478 53 24 72, email: info@equivi.eu. The Customer is on time if he returns the goods before the period of 14 calendar days has expired. The direct costs of returning the goods will be borne by the Customer.

If the returned product is in any way reduced in value, RÉVVI BV reserves the right to hold the Customer liable and to claim compensation for any depreciation of the goods resulting from the use of the goods by the Customer going beyond what is necessary to determine the nature, characteristics and operation of the goods. Only items that are in the original packaging, together with all accessories, instructions for use and invoice or proof of purchase can be taken back. If the Customer cancels the agreement, RÉVVI BV will refund all payments received from the Customer up to that time, including the standard delivery costs, to the Customer within a maximum of 14 calendar days after RÉVVI BV has been informed of the Customer's decision. to withdraw from the contract. In the case of sales contracts, RÉVVI BV can wait with the refund until it has received all goods back.

Any additional costs resulting from the Customer's choice of a different method of delivery than the cheapest standard delivery offered by RÉVVI BV will not be refunded. RÉVVI BV reimburses the Customer with the same payment method that the Customer used for the original transaction, unless the Customer has explicitly agreed otherwise; in any case, the Customer will not be charged for such reimbursement.

8. Guarantee:

Pursuant to the law of September 21, 2004 on the protection of consumers in the sale of consumer goods, the consumer has legal rights. This legal guarantee applies from the date of delivery to the first owner. Any commercial guarantee does not affect these rights. In order to invoke the warranty, the Customer must be able to present proof of purchase. Customers are advised to keep the original packaging of the goods.

For articles purchased online and delivered to the Customer's home, the Customer must contact RÉVVI BV and return the article to RÉVVI BV at his expense. If a defect is found, the Customer must contact RÉVVI BV inform as soon as possible. In any case, any defect must be reported by the Customer within a period of 2 months after it has been established. Afterwards, any right to repair or replacement lapses. Falls, use of the article contrary to the purpose for which it was designed, non-compliance with the instructions for use or manual, adjustments or changes to the article, heavy-handed use, poor maintenance, or any other abnormal or incorrect use. Defects that manifest themselves after a period of 6 months following the date of purchase, if applicable, delivery, are deemed not to be hidden defects, unless the Customer proves otherwise.


9. Penalties for non-payment:

Without prejudice to the exercise of other rights that RÉVVI BV has, in the event of non-payment or late payment from the date of the default, the Customer is legally and without notice an interest of 10% per year on the unpaid amount. In addition, the Customer is legally obliged to pay a fixed compensation of 10% on the amount concerned, with a minimum of 25 euros per invoice. Without prejudice to the foregoing, RÉVVI BV reserves the right to take back items that have not been paid (in full).

10. Infringement of validity - non-renunciation:

If any provision of these Terms is declared invalid, illegal or void, this will in no way affect the validity, legality and applicability of the other provisions. Failure at any time by RÉVVI BV to enforce one of the rights listed in these Conditions, or to exercise any right thereof, will never be seen as a waiver of such provision and will never invalidate these rights. affect.

11. Applicable law and disputes:

Belgian law is applicable, with the exception of the provisions of private international law regarding applicable law. The courts of the Consumer's place of residence have jurisdiction in legal disputes. The Consumer can also turn to the ODR platform (http://ec.europa.eu/consumers/odr/).

12. Customer service:

The customer service of RÉVVI BV can be reached by e-mail at info@equivi.eu or by post at the following address: Wijshagerkiezel 55, B-3670 Oudsbergen. Any complaints can be directed to this.